Thursday, March 27, 2008

I'm Busy

This month, I have been working 2 part time job, study, and also taking korean language class. Korean class is actually not bad, consider still ok and I'm kind of like it. Now I can read korean words!! *happy happy* hehe. The korean teacher is super good and super kind, that's why I love korea. The people are very kind not like Malaysians. BOOOOOO!!!!!

As for study, this semester only study 2 days. So, we plan to work 2 part time job. At first, I thought I'm superwoman, I can handle it and I can go through this few months just like this. BUT, having 2 part time jobs + study + extra korean class is not easy to handle!

For the 2 part time job, 1 is like data entry and another 1 is like customer service at pizza hut. For the data entry, its still everything ok. Just the fingers and hand got abit tired and pain. But its still all right, I still can tahan this. However, for the pizza hut I really cant tahan those customers. Actually there's also have the good customers, but then those rude customers already make me damn angry and depressed and the good customers also cant make me happy anymore.

These are only parts of it:

Situation 1:
Me : Good afternoon, thank you for choosing pizza hut. My name is Soo Swan. Can I have ur phone number pls?
The Melaka Uncle: Ok, my telephone number is 012-*******
Me: Ok, Mr. Is this the 1st time u call to pizza hut?
The Melaka Uncle: Yup.
Me: Mr, can I have ur address pls?
The Melaka Uncle: No **, tmn merbok melaka.
Me: Tmn Merbok? How to spell it? (As Im not staying at Melaka, I don't know how to spell it and the line is super cacat)
The Melaka Uncle: Tmn Merbok la. Ur the operator and u ask me how to spell it?? U dont know tmn merbok?? near by bla bla bla....
Me: (I started to be angry d) I'm so sorry Sir. Im here at KL and I dont know where is the place.
The Melaka Uncle: ( he shouted) Tmn MERBOK!!!
Me: (Walao,this time Im super angry) Ok, Sir. U hold on for awhile, let me check for ur address 1st.
(As Im new, I'm not pro in checking those address. So it would be taking quite a long time)
The Melaka Uncle: Why so long 1?
Me: I'm so sorry Sir. Give me a moment.
(At last, I found his address)
Me: Ok, Sir. Ur delivery time would be 30 minutes. Would u like to place an order now or do u want to listen to our latest promotion?
The Melaka Uncle: No No No, I want to order now.
Me: Ok,sure. What would u like to order?
The Rude Uncle: Give me 1 regular pizza and 1 garlic bread.
Me: Ok, no problem.
The Rude Uncle: Can u gv me a set? How much is it?
Me: 1 regular pizza, 4 pcs of breadstix, 1 coleslaw, and 2 cans of 7up its only at RM22.90.
The Rude Uncle: Ok, if only 1 regular pizza how much is it?
Me: It's Rm19.70. Do u want to include the garlic bread?
The Rude Uncle: Sure la.
Me: Ok, its RM**.** ( I forgot the price d)
The Rude Uncle: Why so exp?
Me: Cz included 5% government tax and delivery charge.
The Rude Uncle: Ok,so how about the set?
Me: So do u still want the garlic bread?
The Rude Uncle: Sure dont want la. I already have the set, why I still want the garlic bread!
( STUPID, how i know? Im not ur wife also! Maybe Ur fat and u eat alot!!!)
Me: Its RM**.**
The Rude Man: How much??
(the line is not stable)
Me: Its included 5% government tax and RM2 delivery charge
The Rude Man: Halooo, my DARLING!!! Im asking u how much la my friend!
Me:(Im super angry) Its RM**.**
The Rude Man: Yala,Im asking u how much and ur telling me the government tax and delivery charge.
Me: Im so sorry ar, i cant listen properly.
(then the rest i forgot d)

Situation 2:
(This is the feedback one)
MR: HALO!! I had order ur pizza 1 hour ago and they said that it will be arrive within 45 minutes. And now the pizza is still not yet reach my place.
Me: Ok,sir. Can I have ur telephone number pls?
MR: ***-*******
Me: Sir, ur order has been cancelled.
MR: How can i cancel my order! I call for order and nobody call to cancel! How come ur service is so bad! Now there are 70-80 ppl waiting for ur pizza!
Me: Im so sorry Sir, I check with my officer first.
MR: OKOK, faster!
( Then i call to officer, the first officer ask me to tell him that the restaurant having technical problem and ask me to say sorry to him)
Me: Im so sorry Mr, the restaurant now is having technical problem.
MR: WHY UR SERVICE IS SO BAD! I WANT TO TALK TO UR MANAGER!
Me: Ok, u hold on ya. I transfer ur line to my manager.
(then i transfer his line to the officer)

Stupid man, not my service bad lor. My service very good d lor..I say sorry so many times and its not my fault!! TMD!!!

Situation 3:
Me: Good evening, thank you for choosing pizza hut. My name is Soo Swan. Can I have ur phone number pls?
The aunty: ***-*******
Me: Oh, is this Ms *****.( I forgot her name d)
The aunty: Yes, speaking.
The aunty: Give me 1 regular super supreme. thats all.
Me: Ok. (then I key in her order)
Me: Ms, I repeat ur order. U have 1 regular super supreme and the total is...( I not yet finish my sentence)
The aunty: Eh, do u listen to me? Ur dreaming is it? I say I want large super supreme!
Me: But just now u say u want regular.
The aunty: No, u got listen to me anot 1?? I say I want large super supreme
Me: (TMD!!!) Ok, sorry Ms. U have 1 large super supreme and ur total is rm**.**
The aunty: Ok, bye bye.
Me: Thank you for choosing pizza hut. Have a nice day!

(After getting scold also have to have a smiling voice! I realise that Im getting damn fake!)

Situation 4:
Me: Good evening, thank you for choosing pizza hut. My name is Soo Swan. Can I have ur telephone number pls?
(after getting all those information)
Ang Mo Po: Can I have the pizza?
Me: Sure,no problem. But what flavour do u prefer?
Ang Mo Po: I only want the pizza.
Me: ( I was thinking got this kind of pizza 1 meh? So i say) Erm, Im so sorry Ms. We dont have this kind of pizza. Would u like to try hawaiian chicken? Its only topped with chicken and pineapples.
Ang Mo Po: Ok,can I have 1 hawaiian chicken without chicken and without pineapples?

(Actually I was laughing, this guai po so cute. So I ask my colleague, she say is cheese deluxe. hehe)

Me: Oh ms, U want only pizza with cheese??
Ang Mo Po: Yea yea, that's right.

Situation 5:
(Straight to the point ler)
The Guai Lou: Can u gv me 2 large hawaiian chicken. 1 is the normal hawaiian chicken, and the other 1 I want half with cheese and another without cheese.
Me: Sure sure, no problem.

This is special huh. The white ppl are very friendly though. I prefer to take their orders than the MALAYSIANS! BOOOOO!!! Nvm, i tahan tahan TAHAN!!! One more week to go and I will be free from those rude customers. Cause I have resigned. :D
This is the right choice. If still working there, I think I will get angry easily and everyday scold ppl and my mood will be super bad. So just pray for me, for this few days dont let me meet all those rude ones. I HATE YOU!!! U BETTER DONT EAT PIZZA!!!

No comments: